KOT Insurance Company improves the resilience and security migrating its SAP landscape to Microsoft Azure

Identifying optimization opportunities

Headquartered in Zurich, Switzerland, KOT Insurance Company AG conducts reinsurance activities for its parent company, Petróleos Mexicanos (PEMEX), Mexico’s state-owned petroleum company. Like many businesses in the insurance and financial sectors, KOT Insurance is governed by regulatory entities such as the Swiss Financial Market Supervisory Authority (FINMA), so security is always a high priority.

In the past, KOT Insurance hosted its SAP systems in a local data center, with Swiss-based ITPC Group delivering managed services for the company’s SAP landscape. KOT Insurance was extremely conscious of the importance of its business information and of ensuring the highest security when it came to accessing this information, so when vulnerability concerns related to its overall IT infrastructure surfaced in 2017, the insurer accelerated its previously made decision to undertake changes to its infrastructure. KOT Insurance was looking to implement a more cost-efficient solution with higher flexibility and security for its systems, and turned to a trusted partner that had already established itself as a leader in SAP cloud migrations: ITPC.

When we decided to change a paradigm—to use Azure cloud in our company—we knew where to go, but not “how.” Fortunately, ITPC collaborated on one of the biggest IT infrastructure changes for KOT Insurance Company. The ITPC team showed, without a doubt, that it was ready for the implementation of our project without any difficulty.

Erick Cardenas: IT Administrator at KOT Insurance Company AG

Cloud as the ideal solution

As both a Microsoft Gold Partner with Gold Cloud Platform Competency and a pioneer of SAP on Azure throughout Europe, ITPC outlined the advantages of deploying SAP systems in the cloud over hosting such systems locally. More specifically, ITPC demonstrated how Microsoft Azure was the most suitable cloud option for KOT Insurance, and how the company’s SAP landscape could be built up in Azure using a Disaster Recovery solution. As part of a highly regulated industry with strict security requirements, KOT Insurance was especially impressed with Azure’s inherently high level of security—a feature which, together with the increased flexibility of the systems, was a deciding factor to move forward with the project.

Utilizing its proven SAP on Azure solution, ITPC planned, executed, and performed a “lift-and-shift” migration of the SAP landscape to Microsoft Azure, including rebuilding the infrastructure using a new network design. To further increase the security of the landscape, ITPC created four separate subscriptions in Azure, controlling data exchange with just-in-time access using Network Security Groups (NSGs). The migration itself was completed in less than a month and went live in February 2019.

Flexible for the future

KOT Insurance is extremely pleased with the SAP on Azure solution delivered by ITPC and the greater resilience and security it provides. On Microsoft Azure, the response time of the current support team is far superior to that of the previous one, and the company has been able to reduce the amount of technical issues with the new Azure-based solution. Additionally, the insurance company now has improved security and recovery processes as compared to the previous platform and hosting provider, thanks to a Disaster Recovery Plan that was implemented following completion of the SAP on Azure migration. KOT Insurance is currently planning to migrate additional internal applications to Microsoft Azure, which will benefit greatly from the platform’s flexibility and built-in security. In doing so, the insurance company hopes to use Microsoft Azure as an ideal solution for reducing infrastructure costs while increasing security, flexibility and accessibility—even for business-critical applications.

In the last three years of cooperation with the ITPC company, they have demonstrated that their level of professionalism and commitment to deliver projects is their priority. We have noticed that the quality of services is distinguishable and was exactly what we expected from a company like ITPC. We are really happy to work with them.
Cloud computing is easily one of the best IT achievements in the business world. When we decided to move to it with the help of Microsoft Azure, we got efficiency, reliability, flexibility, and speed as much as we wanted. We still think we received nothing but benefits.

Erick Cardenas: IT Administrator at KOT Insurance Company AG

Read the original success story here: https://customers.microsoft.com/en-us/story/792870-KOTInsurance-ITPC-Azure

Download the success story here.

For more SAP on Azure references, visit https://www.saponazure.cloud/references/